At a glance
- Display
- 10.1 inch TFT LCD touchscreen
- IP Cameras
- Up to 100
- Power
- PoE or 12 V DC
- Mounting
- Desktop
- Dimensions
- 303 x 194 x 64 mm
Model AM-02Current modelBAS-IP AM-02 IP Concierge Terminal, 10.1 inch Touchscreen, Handset
Price on request
At a glance
- Display
- 10.1 inch TFT LCD touchscreen
- IP Cameras
- Up to 100
- Power
- PoE or 12 V DC
- Mounting
- Desktop
- Dimensions
- 303 x 194 x 64 mm
Desk terminal for security cabins, reception desks and concierge counters in residential complexes and offices, to answer entrance calls, receive alarms and open doors. 10.1 inch touchscreen, corded handset, live view of up to 100 IP cameras, PoE or 12 V DC.
Include the required quantity and configuration in your quote request. Price and availability will be confirmed in the quotation.
- WarrantyManufacturer warranty under BAS-IP's terms: 3 years. Warranty claims
- DeliveryPrice, availability and delivery charges are confirmed in your quotation. Shipping and delivery
Overview
What it is
The BAS-IP AM-02 is a desktop concierge terminal (guard station) with a 10.1 inch TFT touchscreen, a corded handset and two physical buttons for unlock and camera view. It talks to every BAS-IP panel and monitor on the network.
What it is used for
It is placed at security cabins, reception desks and concierge counters in residential complexes and offices to answer panel calls, receive resident messages and alarms, and open doors.
Key features
- Address book directory with quick search
- Live view of up to 100 IP cameras, with tour and quad standby screens
- Emergency alerts from indoor monitors
- Do Not Disturb and silent modes, 6 volume levels
- Installation of third-party Android apps
- Firmware updates from the BAS-IP server
Buying considerations
Powered by PoE or 12 V DC. One VoIP account is supported. Operating temperature is -10 to +55 °C, so it is for indoor desks only.
Installation considerations
Desktop installation, 303 x 194 x 64 mm. Connect by Ethernet 10/100 RJ-45.
Compatibility
Supports SIP 2.0 with G.711 and H.264 codecs, so it can also reach SIP devices. Works with BAS-IP panels, monitors and BAS-IP Link.
Technical specifications
Key facts
- What is it?
- Indoor Monitors & Answering UnitsBrand BAS-IP, model AM-02
- How is it powered?
- 12 V DC
- Does it support PoE?
- Yes
- Can it be used outdoors?
- Indoor
- Which documents are available?
- Datasheet, user manual, quick start guide, software (3), firmware Open documents
- Can SecurityGearHub help with installation?
- Setup guidanceManuals, wiring guides and answers to setup questions. On-site work is arranged separately where available. Ask about installation
- Not stated by the manufacturer
- software, box contents
General
- Product Type
- Concierge / guard terminal
- Display
- 10.1 inch TFT LCD touchscreen
- Handset
- Corded handset
- Control Buttons
- 2 (unlock, camera view)
- SIP Accounts
- 1
- Codecs
- G.711, H.264
- Network Ports
- 1 x Ethernet 10/100, RJ-45
- Power
- PoE or 12 V DC
Environment
- IP Cameras
- Up to 100
- Operating Temperature
- -10 to +55 °C
- Operating Humidity
- 20 to 80%
Physical
- Dimensions
- 303 x 194 x 64 mm
- Mounting
- Desktop
- Colour
- Black
- Warranty
- Manufacturer warranty under BAS-IP's terms: 3 years. How claims work
Product attributes and shipping details
| Environment | Indoor |
|---|---|
| Connectivity | PoE, SIP, Ethernet |
| PoE role | Powered device |
Downloads
Download software
- BAS-IP Link (iOS)Version 3.0.4 · iOS 17.0+ · Released September 30, 2026Prerequisites: Link Cloud or Link Selfhost server with Business/Corporate licence; Model listed on Link supported devices page; Link Business/Corporate licence needed for app featuresLicence: Paid licence requiredSoftware · Family · apps.apple.comView official download page
- BAS-IP Link (Android)Version 3.0.3 · Android 10+ · Released October 12, 2026Prerequisites: Link Cloud or Link Selfhost server with Business/Corporate licence; Model listed on Link supported devices page; Link Business/Corporate licence needed for app featuresLicence: Paid licence requiredSoftware · Family · play.google.comView official download page
- BAS-IP Link Cloud / Link Selfhost (management software)Cloud or self-hosted serverPrerequisites: Server or cloud subscription; Model listed on Link supported devices page; Link Business/Corporate licence needed for app featuresLicence: Paid licence requiredSoftware · Family · bas-ip.comView official download page
Documentation
- AM-02 DatasheetDatasheet · This model · 2.7 MBDownload
User manual
Firmware
- BAS-IP firmware (Technical Portal)n/a (firmware, files on cdn.bas-ip.com) · Released October 29, 2026Prerequisites: Back up settings; some steps 'RUT only' (Remote Upgrade Tool) or mandatory intermediate versions; Use the row for this exact model; follow intermediate-version and RUT-only notesLicence: FreeFirmware · Family · basip.atlassian.netView official download page
Series documents can differ from your exact model. Report a wrong or missing file
Works with this product
Relevant accessories
- BAS-IP AA-14FBIS IP Video Door Entry Panel, 10.1 inch Touchscreen, Face IDAA-14FBIS
Why Concierge terminal paired with the entrance panel in BAS-IP's complex gate scheme.
- BAS-IP AV-04AFDI IP Emergency Intercom Panel, Audio, Flush Mount, IK08AV-04AFDI
Why Receives calls from emergency call points.
Questions about this product
Can the AM-02 open doors?
Yes. Lock control is supported and there is a dedicated unlock button.
How many cameras can it display?
BAS-IP lists up to 100 IP cameras.
Ask about this modelSetup, compatibility, what is in the box
Answers are automated. Do not enter personal or account details.
Looking for an alternative?
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