Online checkout is currently closed
You can browse products and prepare a quotation request from your cart or quotation list. We confirm price, availability, delivery and how to pay in the quotation. The payment details below apply once checkout opens, and to orders from an accepted quotation.
SecurityGearHub is operated by Sada Smart Solutions LLP (GSTIN 29AEJFS5796N1ZT), Karnataka, India.
SecurityGearHub delivers orders across serviceable locations in India through selected courier and logistics partners. Delivery options, charges and estimated delivery dates may vary depending on the product, delivery location and shipment requirements.
Delivery availability
Delivery is subject to serviceability at the shipping address provided with your order.
We confirm the dispatch and the expected delivery window by email once your order is ready to ship.
For certain locations or specialised shipments, we may contact you to confirm delivery arrangements.
Shipping charges
Shipping charges, if any, are shown at checkout or in your quotation before you pay.
Shipping charges may vary based on the delivery location, package dimensions, weight and type of shipment.
Bulky, heavy or specialised products may need freight transport. Where freight applies, we confirm the charge with you before you pay, through a quotation or by contacting you about the order.
Free shipping, where offered, applies only to eligible products, orders and delivery locations under the conditions stated at the time of purchase.
Estimated delivery
The estimated delivery date shown for an order is based on the information available at the time of purchase and the delivery service available to your location.
Delivery estimates may change due to courier or transport delays, weather, public holidays, regional restrictions, operational disruptions or other circumstances beyond our reasonable control.
Unless expressly stated otherwise, all delivery dates are estimates and not guaranteed delivery commitments.
Order dispatch
Orders are prepared for dispatch after successful payment and any required verification or processing.
Certain products may require additional processing or preparation before dispatch. Where applicable, the expected dispatch or delivery timeline will be shown during the ordering process or communicated separately.
If an order contains multiple products, we may dispatch them separately where this helps fulfil the order efficiently. Separate shipments may arrive at different times.
Track your order
Once an order has been dispatched, tracking information will be provided where tracking is supported by the courier or logistics partner.
Tracking updates are supplied by the carrier and may occasionally take time to appear after dispatch.
Some freight and specialised shipments may be tracked through the transporter or through updates provided directly by our team.
Large and heavy equipment
Certain products, such as turnstiles, boom barriers, racks, cabinets, security inspection equipment and other bulky items, may require freight or specialised transportation.
For these products:
- freight charges may be confirmed separately;
- delivery timelines may differ from standard parcel delivery;
- specialised unloading or handling may be required; and
- site access should be suitable for receiving the shipment.
Unless specifically included in the order or quotation, delivery of such equipment does not include unloading, lifting, movement within the premises, installation, commissioning or site work.
Any special delivery or handling requirement should be communicated before dispatch.
Receiving your order
Please inspect the external condition of your shipment when it is delivered.
If the package is visibly damaged, opened or tampered with, we recommend that you:
- photograph the package before opening it;
- record the condition with the delivery representative where possible; and
- contact SecurityGearHub promptly.
Where a shipment is seriously damaged or visibly tampered with, you may refuse delivery and contact our support team.
Please retain the original packaging, shipping labels and supplied contents until any reported delivery issue has been resolved.
Missing, incorrect or damaged items
If you receive an incorrect product, find an item missing from your shipment, or discover that a product has been damaged in transit, contact us promptly with your order number and relevant photographs or video.
We may request additional information to verify the shipment and determine the appropriate resolution.
Returns, replacements and other remedies will be handled in accordance with the applicable Returns & Cancellations and Warranty Support policies.
Failed delivery
Please ensure that the shipping address and contact information provided with your order are complete and accurate.
If delivery cannot be completed because of an incorrect or incomplete address, an unavailable recipient, repeated unsuccessful delivery attempts, refusal of a correctly supplied order, or another customer-related reason, additional shipping or re-delivery charges may apply.
Refusing a shipment does not automatically constitute an approved cancellation or return.
Address changes
Requests to change a delivery address after an order has been placed will be considered where operationally possible.
Once an order has been processed or dispatched, changing the delivery address may not be possible.
Any additional charges resulting from an approved re-routing request may be payable by the customer.
Digital products
Software, licences, subscriptions and other digitally fulfilled products are delivered electronically and do not require physical shipping.
Depending on the product, fulfilment may include a licence key, account activation, entitlement, download access or electronic documentation.
Some digital products may require verification, registration or manufacturer processing before fulfilment.
Installation
Unless expressly included on the product page, order or quotation, product delivery does not include installation, programming, configuration, commissioning, training or other on-site services.
Where available, these services may be purchased or quoted separately.
Need help with a delivery?
Please have your order number ready when contacting us.
Email: support@securitygearhub.com
Call or WhatsApp: +91 96060 62750 or +91 96060 62751, Monday to Saturday, 9:00 AM to 6:30 PM IST
Open an order support request
Last updated: November 2026.