At a glance
- SIP Accounts
- 2
- Wi-Fi
- 2.4 GHz 802.11 b/g/n
- Programmable Keys
- 6 DSS keys
- PoE
- Yes, integrated
- Display
- 3.5 inch 480 x 320 colour screen
- Network Ports
- 2 x 10/100 Mbps RJ45
Model H5WCurrent modelFanvil H5W Hotel Wi-Fi Phone, 3.5 Inch Colour Screen, H.264 Video
Price on request
At a glance
- SIP Accounts
- 2
- Wi-Fi
- 2.4 GHz 802.11 b/g/n
- Programmable Keys
- 6 DSS keys
- PoE
- Yes, integrated
- Display
- 3.5 inch 480 x 320 colour screen
- Network Ports
- 2 x 10/100 Mbps RJ45
Hotel room phone with a 3.5 inch colour screen for hotel information and door phone video, suited to refurbishments where Wi-Fi is easier than new cabling. 6 service keys, 2 SIP lines, 2.4 GHz Wi-Fi, PoE and 1080p H.264 video decoding.
Part of the Fanvil H Series. Compare all 7 models
Black, White
Include the required quantity and configuration in your quote request. Price and availability will be confirmed in the quotation.
- WarrantyManufacturer warranty under Fanvil's terms. Warranty claims
- DeliveryPrice, availability and delivery charges are confirmed in your quotation. Shipping and delivery
Overview
What it is
The Fanvil H5W is a hotel phone with built-in 2.4 GHz Wi-Fi, two SIP (Session Initiation Protocol) lines and 6 programmable service keys. It adds a 3.5 inch, 480 x 320 colour screen and hardware H.264 video decoding up to 1080p.
What it is used for
It suits hotel rooms and serviced apartments, especially refurbishments where Wi-Fi is easier than new cabling. The screen can show hotel information and, with video decoding, video from a door phone.
Key features
- 2 SIP lines, SIP hotspot, Opus codec
- 6 programmable service keys
- Built-in 2.4 GHz Wi-Fi (802.11 b/g/n), WPA/WPA2-PSK and 802.1X EAP
- Two 10/100 Mbps Ethernet ports with integrated PoE (Power over Ethernet)
- USB-A port
- Power: PoE or 5 V / 2 A
- 3.5 inch 480 x 320 colour screen
- H.264 hardware video decoding up to 1080p
Buying considerations
A SIP server or hotel PBX is required. Wi-Fi is 2.4 GHz only, so check coverage in each room. Fanvil lists the power supply as optional.
Installation considerations
Desktop installation. Configure Wi-Fi and service keys before handing rooms over. Survey 2.4 GHz signal strength at the bedside first, because walls and bathrooms can weaken coverage.
Compatibility
Standard SIP; works with SIP-capable hotel PBX platforms.
Technical specifications
Key facts
- What is it?
- Hotel phoneBrand Fanvil, model H5W
- How is it powered?
- PoE
- Does it support PoE?
- Yes
- Can it be used outdoors?
- Indoor
- Which documents are available?
- Quick start guide, user guide, datasheet, firmware Open documents
- Not stated by the manufacturer
- box contents
RelatedSeriesFanvil H Series, 7 modelsDocumentsAll Fanvil documents
General
- SIP Accounts
- 2
- Display
- 3.5 inch 480 x 320 colour screen
- Video
- H.264 decoding up to 1080p
- Programmable Keys
- 6 DSS keys
- Wi-Fi
- 2.4 GHz 802.11 b/g/n
- Network Ports
- 2 x 10/100 Mbps RJ45
- PoE
- Yes, integrated
- USB
- 1 x USB-A
Input
- Power
- PoE or 5 V / 2 A
- Power Consumption
- 1.5 W to 5.65 W on PoE
Environment
- Operating Temperature
- 0 to 45 °C
Physical
- Dimensions
- 151.7 x 193.2 x 131.7 mm
- Colour
- Black or white
- Warranty
- Manufacturer warranty under Fanvil's terms. How claims work
Product attributes and shipping details
| Brand | Fanvil |
|---|---|
| Connectivity | PoE, SIP, Wi-Fi |
| WiFi Standard | Wi-Fi 4 (802.11n), 2.4 GHz |
| Ports | 2 x 10/100 Mbps Ethernet |
| Mounting | Desktop |
| Environment | Indoor |
| Supply Voltage | 5 V DC |
| Colour | Black, White |
| PoE role | Powered device |
Downloads
Documentation
- H5W DatasheetDatasheet · This model · 1.1 MBDownload
User manual
Firmware
- Fanvil firmware: H5Wn/a (device firmware) · Released April 17, 2026Prerequisites: Read release note on page; Firmware update only from this model page; verify MD5 listedLicence: FreeFirmware · Family · fanvil.comView official download page
Series documents can differ from your exact model. Report a wrong or missing file
Works with this product
Upgrades
- Fanvil H6W Hotel IP Phone, 3.5 Inch IPS Screen, Wi-Fi 6, PoEH6W
Why H6W adds dual-band Wi-Fi 6 and a 3.5 inch IPS screen.
Questions about this product
Which Wi-Fi band does the H5W use?
2.4 GHz only, 802.11 b/g/n.
Which colours are available?
Black and white.
Can the H5W show video?
Yes. It has hardware H.264 video decoding up to 1080p.
Ask about this modelSetup, compatibility, what is in the box
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