At a glance
- SIP lines
- 2
- Headset ports
- RJ9 x 1, 3.5 mm x 1
- Screen
- 2.8 inch colour screen, 320 x 240
- Conference
- 3-way local
Model X2PCurrent modelFanvil X2P Call Centre IP Phone, 2.8 Inch Colour Screen, Headset Ports, PoE
Price on request
At a glance
- SIP lines
- 2
- Headset ports
- RJ9 x 1, 3.5 mm x 1
- Screen
- 2.8 inch colour screen, 320 x 240
- Conference
- 3-way local
A headset-only desk phone for call centres, help desks and sales teams. 2.8 inch colour screen, 2 SIP lines, RJ9 and 3.5 mm headset ports, a monitor earphone port for supervisors, foot pedal answering, PoE and wireless headset support.
Include the required quantity and configuration in your quote request. Price and availability will be confirmed in the quotation.
- WarrantyManufacturer warranty under Fanvil's terms. Warranty claims
- DeliveryPrice, availability and delivery charges are confirmed in your quotation. Shipping and delivery
- InstallationDesktop, fixed angle
Overview
The Fanvil X2P is an internet phone (SIP phone) made for call centres. It has no handset: agents talk through a headset, and a second earphone port lets a supervisor or trainer listen in. It suits call centres, help desks, sales teams and order desks.
Is it right for you?
Choose it if staff spend the day on a headset and you want a compact phone with large answer and hang-up keys. If people also need a normal handset, choose a standard desk phone instead.
Key features
- 2.8 inch colour screen (320 x 240)
- 2 SIP lines, 3-way local conference
- Headset ports: RJ9 and 3.5 mm
- RJ9 monitor earphone port for listening in
- 3.5 mm foot pedal port to answer and hang up hands-free
- 4 LED function keys (Mute, Hold, Auto answer, Headset)
- Electronic hook switch (EHS) support for Jabra and Poly wireless headsets
- HD voice with G.722
- Dual 10/100 Mbps ports and Power over Ethernet (PoE)
What else you need
- A headset with an RJ9 or 3.5 mm plug, or a supported wireless headset and EHS cable
- A phone system (IP PBX) or SIP account
- A PoE switch or PoE injector, or a 5 V DC, 0.6 A adapter bought separately
- A foot pedal switch if agents want to answer by pedal (not included)
Installation
It sits on a desk at a fixed angle. Connect one network cable from a PoE switch and plug in the headset. Installers can auto-provision it through the web portal or provisioning server.
Before you buy
- No handset; a headset is required
- No power adapter in the box
- Network ports are 10/100 Mbps
- Wideband codec is G.722 only (no Opus)
Technical specifications
Key facts
- What is it?
- IP desk phoneBrand Fanvil, model X2P
- How is it powered?
- 5 V DC, 0.6 A or PoE
- Does it support PoE?
- Yes
- Which documents are available?
- On request. Ask us for the datasheet.
- Not stated by the manufacturer
- box contents
General
- Screen
- 2.8 inch colour screen, 320 x 240
- SIP lines
- 2
- Conference
- 3-way local
- Keypad
- 23 keys, including 4 soft keys and 4 LED function keys
- Local phonebook
- 500 entries
- Remote phonebook
- XML/LDAP, 500 entries
- Call log
- 600 entries
- Handset
- None (headset mode)
- Headset ports
- RJ9 x 1, 3.5 mm x 1
- Monitor earphone port
- RJ9 x 1
- Foot pedal port
- 3.5 mm x 1
- Wireless headset
- EHS (Jabra via Fanvil EHS20, Poly via APD-80)
- Wideband codec
- G.722
- Narrowband codecs
- G.711a/u, G.723.1, G.726-32K, G.729AB
- Network
- 2 x RJ45, 10/100 Mbps, PC port bridged
- PoE
- Yes
- Power adapter
- Optional, not included
- Installation
- Desktop, fixed angle
Input
- Power
- 5 V DC, 0.6 A or PoE
- Power consumption
- Idle 0.9 to 1.6 W, peak 1.6 to 2.5 W
Environment
- Operating temperature
- 0 to 45 °C
- Operating humidity
- 10 to 95%
Physical
- Colour
- Black
- Warranty
- Manufacturer warranty under Fanvil's terms. How claims work
Questions about this product
Does it have a handset?
No. It is a headset phone for call centre work.
Which headsets can I use?
Wired headsets with an RJ9 or 3.5 mm plug, and Jabra or Poly wireless headsets through an EHS cable.
Can a supervisor listen to calls?
Yes. A separate RJ9 monitor earphone port lets a second person listen in.
Is a foot pedal included?
No. The phone has a 3.5 mm pedal port; the pedal is bought separately.
Is a power adapter included?
No. Power it from a PoE switch or buy a 5 V DC, 0.6 A adapter separately.
Ask about this modelSetup, compatibility, what is in the box
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