Grandstream GRP2611G Gigabit PoE IP Phone, 3 Lines, 2.8 Inch Colour

Overview

In a Gigabit office where the phone shares a desk port with a computer, the phone should not slow the PC down, and a user handling a few lines wants to see their immediate team. The Grandstream GRP2611G is a three-line, three-Session Initiation Protocol (SIP)-account phone from the GRP2600 Professional range with a 2.8 inch colour screen, up to 12 virtual busy lamp field (BLF) keys and two Gigabit ports with built-in Power over Ethernet (PoE). An adapter is also in the box.

Is it right for you?

• Suits Gigabit office networks where the phone shares a desk port with a computer.
• Suits users who handle a few lines and want presence of their immediate team on screen.
• Works with or without PoE, since an adapter is included.
• Choose the GRP2612G instead if you need four lines.

Key features

• 3 lines and 3 SIP accounts, so a desk can hold three calls or three numbers.
• 2.8 inch colour screen (320 x 240) whose 3 line keys page through up to 12 virtual BLF keys, so you can watch your team’s lines without a key module.
• Two switched Gigabit (10/100/1000 Mbps) network ports, so a computer connected through the phone keeps its full Gigabit link, with built-in PoE (IEEE 802.3af) so the phone can draw power from a PoE switch.
• High-definition (HD) wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Noise Shield, which cuts background sound on your side of the call.
• Swappable faceplate, so you can add your company logo.
• XML screen customisation, a 1,000-entry phonebook and a 1,000-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• Power from either the 5 V DC, 0.6 A adapter that comes with the phone or an IEEE 802.3af PoE switch port, so a desk with PoE needs no mains socket.
• A network cable to the desk: this model has no Wi-Fi.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and the power adapter or a PoE switch port, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand gives two desk angles.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• Power draw is 3 W at most on the adapter or 3.8 W on PoE.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It does not take an expansion module.
• It is made for indoor desks, with an operating range of 0 to 40 °C.