Grandstream GRP2612W Wi-Fi IP Phone, 4 Lines, Colour Screen, PoE

Overview

An office with frequent desk moves, a temporary project room or a branch where some desks lack cabling can use the same phone on cable or on Wi-Fi. The Grandstream GRP2612W is the wireless model of the GRP2612 four-line phone: dual-band 2.4 and 5 GHz Wi-Fi plus two 10/100 Mbps Ethernet ports with Power over Ethernet (PoE), four Session Initiation Protocol (SIP) accounts, a 2.4 inch colour screen with up to 16 virtual busy lamp field (BLF) keys and high-definition (HD) audio. An adapter is in the box.

Is it right for you?

• Suits offices with frequent desk moves, temporary project rooms and branches where some desks have no cabling.
• Lets you deploy one phone model on cable or on Wi-Fi, powered by PoE or the included adapter.
• Choose the GRP2612G instead if every desk is cabled and the PC needs a Gigabit link through the phone.

Key features

• 4 lines and 4 SIP accounts, so one desk can answer four numbers or hold four calls.
• 2.4 inch colour screen (320 x 240) whose 4 line keys page through up to 16 virtual BLF keys, with a dedicated Hold key, so you can watch colleagues’ lines and park calls quickly.
• Two switched 10/100 Mbps network ports, so a computer can share the desk’s network cable through the phone, with built-in PoE (IEEE 802.3af) so the phone can draw power from a PoE switch.
• Dual-band 2.4 and 5 GHz Wi-Fi 6 (802.11a/b/g/n/ac/ax) on hardware version 5.0 and above, so the phone can use the less crowded 5 GHz band in a busy office.
• HD wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Swappable faceplate, so you can add your company logo.
• XML screen customisation, a 1,000-entry phonebook and a 1,000-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• Power from either the 5 V DC, 0.6 A adapter that comes with the phone or an IEEE 802.3af PoE switch port, so a desk with PoE needs no mains socket.
• A 2.4 or 5 GHz Wi-Fi network, or a network cable to the desk.
• Only if you want the phone on a wall, the GRP_WM_S wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and the power adapter or a PoE switch port, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand gives two desk angles.

For wall use, fit the GRP_WM_S bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• Wi-Fi 6 applies to hardware version 5.0 and above; older stock may carry an earlier radio, so confirm the hardware version with us if Wi-Fi 6 matters to you.
• Power draw is 3 W at most on the adapter or 3.8 W on PoE.
• The GRP_WM_S wall mount bracket is sold separately and comes without screws or wall anchors.
• It does not take an expansion module.
• It is made for indoor desks, with an operating range of 0 to 40 °C.