Grandstream UCMRC Extra 100 Remote Calls Add-On, Business/Enterprise

Overview

The Grandstream UCMRC Extra 100 Remote Calls Add-On is the high-capacity call extension for UCM RemoteConnect: it adds 100 simultaneous remote calls or meeting sessions to a Business or Enterprise plan for one year, so a large remote workforce can be on calls at the same time through a UCM6300 series office phone system. UCM RemoteConnect (UCMRC) is Grandstream’s cloud service that lets remote users connect to the office phone system (IP PBX) securely through the office firewall, using automated NAT (network address translation) traversal instead of a VPN.

Is it right for you?

• Suits a Business or Enterprise plan with many remote staff on calls at once, for example a contact centre team working from home.
• Not available for the SOHO, Plus or Pro plans, which can use the extra 20 remote calls add-on instead.
• Size it against your peak number of simultaneous remote calls, not the number of users.

Key features

• 100 additional concurrent remote calls or meeting sessions on top of the plan’s own limit.
• Registered user limits stay as in the base plan.
• One-year term, billed annually like the other UCMRC add-ons.
• Attaches to one UCMRC plan on one UCM, so it does not work on its own.

What else you need

• An active UCMRC Business or Enterprise plan on a UCM6300 series or UCM6300 Audio series IP PBX registered to UCM RemoteConnect.
• A UCM with enough call capacity of its own: the add-on raises the remote connection limit, and the UCM hardware must also handle that many calls.

Installation

There is nothing to fit. The add-on is a digital licence attached to your existing UCMRC account in GDMS (Grandstream Device Management System). A Grandstream installer or your IT team applies it to the UCM that already has the plan.

Before you buy

• This is a digital licence with no physical item. It is attached to your existing UCMRC/GDMS account, and activation is confirmed on your quotation.
• Available for Business and Enterprise plans only.
• Check that the UCM hardware itself has enough call capacity for the extra remote calls.