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  • Sold by Sada Smart Solutions LLP, GSTIN 29AEJFS5796N1ZTSada Smart Solutions LLP

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Return, damaged or wrong item

Arrived damaged, wrong item, not working on arrival, or a return under our returns policy. For a fault that appears after use, choose a warranty claim.

Report transit damage or a wrong item as soon as you can after delivery, with photos of the parcel, its label and the items. Activated software and licences, and configured, customised or specially prepared items, are not returnable for a change of mind (see the returns policy).

PDF, JPG, PNG, WebP, MP4, CSV, XLSX, DOCX or TXT. Up to 5 files, 2 MB each. For a longer video, put a link to it in your message.