Grandstream GRP2603P PoE IP Phone, 3 Lines, 6 SIP, Gigabit Ports

Overview

Offices and branches on Power over Ethernet (PoE) switches want phones powered and backed up from the network rack, not from a socket under each desk. The Grandstream GRP2603P is the PoE model of the GRP2603 three-line desk phone, with six Session Initiation Protocol (SIP) accounts, a 2.7 inch backlit screen, a dedicated Hold key and two Gigabit ports with IEEE 802.3af PoE. No adapter is supplied.

Is it right for you?

• Suits offices and multi-branch projects built on PoE switches, where staff need three calls at once.
• Suits buildings that back up the network rack with an uninterruptible power supply (UPS), so phones keep working in a power cut.
• Choose the GRP2603 instead if your switch has no PoE: it comes with a power adapter, this model does not.
• Choose the GRP2604P if you want 10 physical busy lamp field (BLF) keys to watch colleagues’ lines.

Key features

• 3 lines and 6 SIP accounts, so a busy desk can hold several calls and answer several numbers.
• 2.7 inch backlit monochrome screen (132 x 64) with 3 dual-colour line keys and a dedicated Hold key, so a busy desk can park and pick up calls quickly.
• Two switched Gigabit (10/100/1000 Mbps) network ports, so a computer connected through the phone keeps its full Gigabit link, with built-in PoE (IEEE 802.3af Class 1, 3.84 W) so the phone can draw power from a PoE switch.
• High-definition (HD) wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Shared and bridged line appearance, so a team can see and pick up each other’s lines.
• Swappable faceplate, so you can add your company logo.
• Phonebook of up to 2,000 entries and an 800-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• An IEEE 802.3af PoE switch port or PoE injector. No power adapter is supplied, so if your switch has no PoE, order a 5 V DC, 0.6 A adapter separately.
• A network cable to the desk: this model has no Wi-Fi.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics, Jabra and Sennheiser headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and a PoE switch port or injector, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand offers two viewing angles, 39 and 45 degrees.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• No power adapter is supplied. Plan on an IEEE 802.3af PoE switch port or injector, or order a 5 V DC, 0.6 A adapter separately.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It is made for indoor desks, with an operating range of 0 to 40 °C.