Grandstream GRP2604P PoE IP Phone, 3 Lines, 10 BLF Keys, Gigabit

Overview

A front desk or operator position in a Power over Ethernet (PoE)-cabled building needs live status of colleagues’ lines and should stay up on the switch’s backup power. The Grandstream GRP2604P is the PoE version of the GRP2604: a three-line desk phone with 10 physical busy lamp field (BLF) keys on paper labels, six Session Initiation Protocol (SIP) accounts, a 2.7 inch backlit screen and two Gigabit ports, powered from an IEEE 802.3af switch port. No adapter is supplied.

Is it right for you?

• Suits front desks and operator positions in buildings wired for PoE.
• Suits buildings that back up the network rack with an uninterruptible power supply (UPS), so the reception phone keeps working in a power cut.
• Choose the GRP2604 instead if your switch has no PoE: it comes with a power adapter, this model does not.
• Choose the GRP2603P if you do not need the BLF key column.

Key features

• 3 lines and 6 SIP accounts, so a busy desk can hold several calls and answer several numbers.
• 2.7 inch backlit monochrome screen (132 x 64) with 3 dual-colour line keys, plus a column of 10 BLF keys with paper labels, so you see at a glance which colleagues are free and can transfer with one press.
• Two switched Gigabit (10/100/1000 Mbps) network ports, so a computer connected through the phone keeps its full Gigabit link, with built-in PoE (IEEE 802.3af Class 1, 3.84 W) so the phone can draw power from a PoE switch.
• High-definition (HD) wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Shared and bridged line appearance, so a team can see and pick up each other’s lines.
• Swappable faceplate, so you can add your company logo.
• Phonebook of up to 2,000 entries and an 800-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• An IEEE 802.3af PoE switch port or PoE injector. No power adapter is supplied, so if your switch has no PoE, order a 5 V DC, 0.6 A adapter separately.
• A network cable to the desk: this model has no Wi-Fi.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics, Jabra and Sennheiser headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and a PoE switch port or injector, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand offers two viewing angles, 39 and 45 degrees.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• No power adapter is supplied. Plan on an IEEE 802.3af PoE switch port or injector, or order a 5 V DC, 0.6 A adapter separately.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It is made for indoor desks, with an operating range of 0 to 40 °C.