Grandstream GXP2160 IP Phone, 6 Lines, 24 BLF Keys, 4.3 in Colour LCD

Overview

The Grandstream GXP2160 is a six-line desk phone with 24 busy lamp field (BLF) keys on the phone body and a 4.3 inch colour screen, so a receptionist or office administrator can see at a glance which colleagues are on a call and transfer without a separate side module. It has Bluetooth for a headset and a USB port, and is powered over the network cable (Power over Ethernet, PoE) or by the adapter in the box.

Is it right for you?

• Suits receptionists, office administrators and similar roles that watch the status of many colleagues and transfer calls quickly.
• Choose it when 24 physical BLF keys on the phone are enough. There is no expansion module support on this model.
• If you may need expansion modules later, the GXP2140 (4 lines) or GXP2170 (12 lines, 48 on-screen BLF keys) take up to four GXP2200EXT modules.
• BLF keys only show status when the call server publishes extension status, which Grandstream UCM systems do.
• It needs a SIP phone system (IP PBX) or hosted VoIP service to register to.

Key features

• 6 Session Initiation Protocol (SIP) accounts and 6 line keys.
• 24 dual-colour BLF and speed-dial keys on the phone body.
• 4.3 inch (480 x 272) colour TFT LCD and 5 programmable soft keys.
• Dual switched Gigabit Ethernet ports (10/100/1000 Mbps) with integrated PoE (802.3af), so one cable serves the phone and the PC beside it.
• Bluetooth V2.1, a USB port, and an RJ9 headset jack with electronic hook switch (EHS) support for Plantronics headsets.
• 5-way audio conferencing and a phonebook of up to 2,000 entries.
• HD (high-definition) audio on handset and speakerphone. Codecs G.729A/B, G.711µ/a, G.726, G.722, G.723.1, iLBC and Opus.

What else you need

• A Session Initiation Protocol (SIP) call server to register to: a Grandstream UCM (Unified Communications Manager) IP PBX, which can also set the phone up with zero configuration, or a hosted internet calling (VoIP) service.
• A network cable to the desk.
• Power from an 802.3af PoE switch port or injector, or from the universal power adapter in the box (100 to 240 V AC input, 12 V DC 1 A output) and a mains socket. Maximum draw is 6 W.
• For the BLF keys to show status: a call server that publishes extension status, such as a Grandstream UCM.

Installation

The base stand sits on the desk. One network cable can serve both the phone and a PC through the second Gigabit port. A telephony installer or IT team registers it to the call server and assigns the 24 BLF keys, or a Grandstream UCM can provision it automatically.

Software and licences

Works with standard SIP platforms and Grandstream UCM IP PBXs. Provisioning options include TR-069, AES-encrypted XML files and the Grandstream Device Management System (GDMS), so a batch of phones can be configured without touching each one.

Before you buy

• Expansion modules are not supported on this model; choose the GXP2140 or GXP2170 if modules may be needed later.
• A universal power adapter (12 V DC 1 A) is in the box, and the phone accepts 802.3af PoE.
• Size 275.5 x 206 x 46.5 mm, weight 0.98 kg. Operating temperature 0 to 40 °C.