Grandstream WP826 Wi-Fi 6 Cordless IP Phone, 3 Lines, 12-Hour Talk Time

Overview

The Grandstream WP826 is a cordless Wi-Fi phone whose battery covers a full working day, for staff in offices, shops, hotels and healthcare who stay on the move. It steps up from the WP816 with three lines, a larger 2.4 inch colour screen and a 3000 mAh battery, and keeps dual-band Wi-Fi 6 and Bluetooth 5.0.

Is it right for you?

• Suits full-shift mobile users where one charge must last a long day, and users who handle more than one line.
• It has no 3.5 mm headset jack, so plan on a Bluetooth headset for hands-free work.
• For a lighter, smaller handset with two lines, the WP816 is the compact model on the same platform.
• For wet, dusty or washdown areas and lone-worker alarms, the WP836 is the ruggedised model with IP67 and IP69K sealing.
• It is an indoor handset rated for 0 °C to 45 °C.

Key features

• Dual-band Wi-Fi 6 (802.11a/b/g/n/ac/ax) on 2.4 GHz and 5 GHz, with 802.11k/r/v roaming.
• 3 SIP (Session Initiation Protocol) accounts, 3 lines, 5-way audio conferencing and call park.
• Bluetooth 5.0 for wireless headsets.
• Push-to-talk key, quick access key, accelerometer and proximity sensor.
• Dual microphones, HD wideband audio and hearing aid compatibility (HAC).
• 3000 mAh battery for about 12 hours of talk time and 240 hours on standby, with USB Type-C fast charging.
• Antibacterial casing tested to ISO 22196:2011.
• Handset of 148 x 53 x 17 mm, 101 g without the battery.

What else you need

• A SIP (Session Initiation Protocol) call server to register to, such as a Grandstream UCM (Unified Communications Manager) IP PBX or a hosted VoIP service.
• Wi-Fi coverage everywhere the handset will be carried; every call depends on the access points.
• A mains socket near the charging base for the USB Type-C power adapter (100 to 240 V AC in, 5 V DC 2 A out).
• A Bluetooth 5.0 headset if you want hands-free use; there is no wired headset jack.

Installation

Stand the charging base on a desk or fix it to a wall with the M3 screw and wall bracket in the box. The handset can join the Wi-Fi by scanning a barcode, which helps when deploying many phones.

Your IT support or a phone system installer can register and configure the handsets and check Wi-Fi coverage.

Software and licences

Registers to standard SIP servers and Grandstream UCM IP PBXs. Supports OpenVPN and WireGuard, and provisioning through GDMS (Grandstream Device Management System), TR-069 or encrypted XML.

Before you buy

• There is no 3.5 mm headset jack on this model; the only port is USB Type-C, so use a Bluetooth headset for hands-free work.
• It needs a SIP call server and Wi-Fi coverage everywhere the handset will be carried.