Grandstream WP836 Rugged Wi-Fi 6 IP Phone, IP67/IP69K, 2.8 in Screen

Overview

The Grandstream WP836 is a rugged cordless Wi-Fi phone for lone workers and harsh places such as warehouses, logistics hubs, factories, food processing, healthcare and security patrols, where water, dust, washdown and drops are routine and safety alerts matter. It is the ruggedised model of the WP8x6 range, with dual-band Wi-Fi 6, Bluetooth 5.4, a 2.8 inch colour screen and a sealed antibacterial casing rated IP67 and IP69K.

Is it right for you?

• Choose it where handsets get wet, dusty, washed down or dropped, or where staff work alone and need man-down and no-movement alarms.
• Suits a place with Wi-Fi coverage in every work zone and a SIP phone system or hosted VoIP service to register to.
• If the phone will only be used in a clean, dry office, the WP826 has the same line count and battery size without the rugged casing.
• It has no wired headset jack, so plan on a Bluetooth headset for hands-free work.
• It is rated for 0 °C to 45 °C.

Key features

• IP67 and IP69K protection against dust, water and high-pressure washdown, with a casing that resists cleaning chemicals and is antibacterial.
• Drop-safe from 2.0 m.
• Dual-band Wi-Fi 6 (802.11a/b/g/n/ac/ax) with two internal antennas (2T2R) and 802.11k/r/v roaming.
• 3 SIP (Session Initiation Protocol) accounts, 3 lines and 5-way audio conferencing.
• Alarm functions for lone workers: push-button, man-down, no-movement, running and ambient sound.
• Bluetooth 5.4 for headsets, push-to-talk and paging keys, and AI-based noise reduction with dual microphones.
• 3000 mAh battery for about 10 hours of talk time and 240 hours on standby, charged over USB Type-C.
• Handset of 155 x 62 x 19 mm, 158 g without the battery, with a 2.8 inch (240 x 320) colour screen.

What else you need

• A SIP (Session Initiation Protocol) call server to register to, such as a Grandstream UCM (Unified Communications Manager) IP PBX or a hosted VoIP service.
• Wi-Fi coverage everywhere the handset will be carried; every call depends on the access points.
• A mains socket near the charging base for the USB Type-C power adapter (100 to 240 V AC in, 5 V DC 2 A out) that comes with it.

Installation

Stand the charging base on a desk or fix it to a wall with the M3 screw and wall bracket in the box, and use the supplied Type-C adapter. For lone-worker alarms, decide who receives each alarm call and test every trigger on site before relying on it.

Your IT support or a phone system installer can register the handsets and set up the alarm routing on the phone system.

Software and licences

Registers to standard SIP servers and Grandstream UCM IP PBXs. Supports OpenVPN and WireGuard, and provisioning through GDMS (Grandstream Device Management System), TR-069 or encrypted XML.

Before you buy

• The Type-C port is the only auxiliary port: there is no wired headset jack.
• Plan who receives each lone-worker alarm call and test the triggers on site.
• It needs a SIP call server and Wi-Fi coverage everywhere the handset will be carried.