Grandstream GRP2602P PoE IP Phone, 2 Lines, 4 SIP Accounts, HD Audio

Overview

For a structured office roll-out on Power over Ethernet (PoE) switches, each desk should need just one cable. The Grandstream GRP2602P is the PoE version of the GRP2602: a two-line desk phone with four Session Initiation Protocol (SIP) accounts, two dual-colour line keys, a backlit screen and high-definition (HD) audio, powered from an IEEE 802.3af switch port. No adapter is supplied.

Is it right for you?

• Suits office, campus and multi-branch roll-outs on PoE switches, with phones provisioned centrally through Grandstream Device Management System (GDMS).
• Suits buildings that back up the network rack with an uninterruptible power supply (UPS), so phones keep working in a power cut.
• Choose the GRP2602 instead if your switch has no PoE: it comes with a power adapter, this model does not.
• Choose the GRP2602G if the desk PC needs a Gigabit link through the phone, or the GRP2602LP for a built-in WireGuard virtual private network (VPN).

Key features

• 2 lines and 4 SIP accounts, so one phone can carry a personal number and shared lines.
• 2.41 inch backlit monochrome screen (132 x 48) with 2 dual-colour line keys and 4 softkeys, so you can see at a glance which line is ringing or on hold.
• Two switched 10/100 Mbps network ports, so a computer can share the desk’s network cable through the phone, with built-in PoE (IEEE 802.3af Class 1, 3.84 W) so the phone can draw power from a PoE switch.
• HD wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Shared and bridged line appearance, so a team can see and pick up each other’s lines.
• Swappable faceplate, so you can add your company logo.
• Phonebook of up to 2,000 entries and an 800-record call log.
• Zero-touch cloud provisioning through GDMS, with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• An IEEE 802.3af PoE switch port or PoE injector. No power adapter is supplied, so if your switch has no PoE, order a 5 V DC, 0.6 A adapter separately.
• A network cable to the desk: this model has no Wi-Fi.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics, Jabra and Sennheiser headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and a PoE switch port or injector, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand holds the phone at a single 45 degree angle.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• No power adapter is supplied. Plan on an IEEE 802.3af PoE switch port or injector, or order a 5 V DC, 0.6 A adapter separately.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It is made for indoor desks, with an operating range of 0 to 40 °C.