Grandstream GRP2602W Dual-Band Wi-Fi 6 IP Phone, 2 Lines, 4 SIP

Overview

Offices, clinics and shops where desks move often, or where cabling is hard to add, can put the phone on Wi-Fi instead. The Grandstream GRP2602W is the wireless model of the GRP2602: a two-line desk phone with four Session Initiation Protocol (SIP) accounts, two dual-colour line keys, high-definition (HD) audio and dual-band 2.4 and 5 GHz Wi-Fi 6 on hardware version 5.0 and above. Two 10/100 Mbps Ethernet ports remain for wired use, and an adapter is in the box.

Is it right for you?

• Suits offices, clinics and shops where desks move often or cabling is hard to add.
• Suits busy buildings where 2.4 GHz is congested, because the phone can use the 5 GHz band.
• It has no Power over Ethernet (PoE), so it runs from the included adapter whether on Wi-Fi or cable.
• Choose the GRP2613W instead if you need six lines, a colour screen, Gigabit PoE and Bluetooth.

Key features

• 2 lines and 4 SIP accounts, so one phone can carry a personal number and shared lines.
• 2.41 inch backlit monochrome screen (132 x 48) with 2 dual-colour line keys and 4 softkeys, so you can see at a glance which line is ringing or on hold.
• Two switched 10/100 Mbps network ports, so a computer can share the desk’s network cable through the phone.
• Dual-band 2.4 and 5 GHz Wi-Fi 6 (802.11a/b/g/n/ac/ax) on hardware version 5.0 and above, so the phone can use the less crowded 5 GHz band in a busy office.
• HD wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Shared and bridged line appearance, so a team can see and pick up each other’s lines.
• Swappable faceplate, so you can add your company logo.
• Phonebook of up to 2,000 entries and an 800-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• A mains socket at the desk for the 5 V DC, 0.6 A adapter that comes with the phone.
• A 2.4 or 5 GHz Wi-Fi network, or a network cable to the desk.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics, Jabra and Sennheiser headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and the power adapter, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand holds the phone at a single 45 degree angle.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• Wi-Fi 6 applies to hardware version 5.0 and above; older stock may carry an earlier radio, so confirm the hardware version with us if Wi-Fi 6 matters to you.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It is made for indoor desks, with an operating range of 0 to 40 °C.