Grandstream GRP2610 Colour Screen IP Phone, 2 Lines, 2 SIP Accounts

Overview

A clearer colour screen and quick-dial keys make a desk phone easier to live with. The Grandstream GRP2610 is the entry model of the GRP2600 Professional range: a two-line desk phone with a 2.4 inch colour screen that pages through up to eight virtual busy lamp field (BLF) keys, high-definition (HD) audio and Noise Shield. It connects over 10/100 Mbps Ethernet and comes with a power adapter; there is no Power over Ethernet (PoE) or Wi-Fi.

Is it right for you?

• Suits offices, clinics and shops on 10/100 networks that want a colour screen and quick-dial keys at entry level.
• A step up from the monochrome Essential phones for staff who want to see colleagues’ status on screen.
• Choose the GRP2610P instead if your switch supplies PoE and you want no power socket at the desk.
• Choose the GRP2611G if you need three lines, a 2.8 inch screen and Gigabit PoE ports.

Key features

• 2 lines and 2 Session Initiation Protocol (SIP) accounts, so one desk can handle two calls or two numbers.
• 2.4 inch colour screen (320 x 240) whose 2 line keys page through up to 8 virtual BLF keys, so a small office can watch colleagues’ lines without a key module.
• Two switched 10/100 Mbps network ports, so a computer can share the desk’s network cable through the phone.
• HD wideband audio on the handset and speakerphone, and 5-way audio conferencing with Opus and G.722 codecs, so calls sound clear and a small group can join one call.
• Noise Shield, which cuts background sound on your side of the call.
• Swappable faceplate, so you can add your company logo.
• XML screen customisation, a 1,000-entry phonebook and a 1,000-record call log.
• Zero-touch cloud provisioning through Grandstream Device Management System (GDMS), with secure boot and encrypted data storage.

What else you need

• A SIP account for each line, from a phone system (IP PBX) in your building or in the cloud, or from a hosted voice over IP (VoIP) provider. The phone registers to any of them over standard SIP.
• A mains socket at the desk for the 5 V DC, 0.6 A adapter that comes with the phone.
• A network cable to the desk: this model has no Wi-Fi.
• Only if you want the phone on a wall, the GRP_WM_A wall mount bracket, sold separately.
• Only if you want a wired headset, one with an RJ9 plug; electronic hook switch (EHS) control works with Plantronics headsets.

Installation

A desk phone is a plug-in job that an office IT person or phone installer can do: fit the handset cord, connect the network cable and the power adapter, then enter the SIP account details in the phone’s web interface. For a roll-out of many phones, an installer can push the settings through GDMS or TR-069 instead.

The supplied desk stand gives two desk angles.

For wall use, fit the GRP_WM_A bracket. Screws and wall anchors are not included with the bracket, so match them to your wall. Reverse the hookswitch tab under the handset rest so the handset stays put when the phone is upright.

Software and licences

GDMS cloud provisioning and TR-069 let an installer or IT team configure, monitor and update phones centrally, and the web interface covers a single phone. Grandstream’s Click2Dial browser extension places calls from a computer.

Before you buy

• Power draw is 3 W at most.
• The GRP_WM_A wall mount bracket is sold separately and comes without screws or wall anchors.
• It does not take an expansion module.
• It is made for indoor desks, with an operating range of 0 to 40 °C.