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At a glance

Licence type
Base licence
Deployment
On your own server (on-premises)
Suprema logoModel BioStar X Base LicenceCurrent model

Suprema BioStar X Base Licence, Access Control Software for Your Own Server

Price on request

At a glance

Licence type
Base licence
Deployment
On your own server (on-premises)

Access control software that runs on your own Windows server and manages Suprema face, fingerprint, card, mobile, QR and PIN readers, doors, schedules and reports from one console. Choose the licence level by the doors, users and operator accounts you need, from Starter to Elite.

BioStar X base licence levels
LicenceDoorsUsersOperatorsCapacity upgradesIncluded
Device ManagerFor sites where another system runs the doors02001Users and operators onlyManages Suprema devices; no door control
Starter51001Not available; move to EssentialNo floor maps; limited add-ons
Essential321,00010YesFloor maps
Advanced12850,00020YesFloor maps
Enterprise500100,00040YesFloor maps and advanced access control
Elite2,000500,000100YesFloor maps and advanced access control

Each capacity upgrade adds 32 doors, 5,000 users or 10 operators (Essential and above).

Starter add-ons are limited to time and attendance, mobile app, event log API, remote access and plugins.

Video is an add-on at every level.

Include the required quantity and configuration in your quote request. Price and availability will be confirmed in the quotation.

  • LicenceLicensed under Suprema's software licence terms. The package and licence term are confirmed in your quotation. Licence terms
  • DeliveryDelivered by email. Licence delivery

Overview

BioStar X is Suprema access control software that runs on your own Windows server. It manages Suprema face, fingerprint, card, mobile, QR and PIN readers, doors, schedules and access levels from one console, with live monitoring, event logs and reports. A base licence is required to activate and run it; capacity upgrades and feature add-ons are applied on top.

Is it right for you?

Choose BioStar X if you want your access control data kept on your own server rather than in the cloud, and your doors use Suprema readers or controllers. Small offices, shops and clinics start at Starter; schools, factories, campuses and multi-building sites move up the levels as doors, users and operator accounts grow.

Choosing your licence

Every level runs the same software. The levels differ in how many doors, users and operator accounts they cover, and in which features are included.

  • Device Manager: 0 doors, 200 users, 1 operator. For places where another system runs the doors and BioStar X only manages Suprema devices. User and operator upgrades only
  • Starter: 5 doors, 100 users, 1 operator. For a small office, shop or clinic. No capacity upgrades
  • Essential: 32 doors, 1,000 users, 10 operators. For a growing office, school or single building. Adds floor maps, capacity upgrades and the full range of add-ons
  • Advanced: 128 doors, 50,000 users, 20 operators. For larger offices, factories and campuses
  • Enterprise: 500 doors, 100,000 users, 40 operators. For large buildings and multi-building sites. Advanced access control included
  • Elite: 2,000 doors, 500,000 users, 100 operators. For very large estates, airports, hospitals and enterprise campuses. Advanced access control included

Count your doors, users and operator accounts and allow room to grow. From Essential upwards you can add 32 doors, 5,000 users or 10 operators per capacity upgrade instead of moving to the next level. The exact licence code is confirmed on your quotation.

Key features

  • Users and groups, doors and door groups, schedules and access levels in one console
  • Live door, device and alarm monitoring with event, real-time and image logs
  • Native face and fingerprint enrolment on Suprema readers, plus mobile, QR, RFID card and PIN credentials (varies by reader)
  • Batch face enrolment from a CSV file of face images, and remote face enrolment by phone link (needs the Remote Access licence)
  • Audit trail of system changes, access to personal data and exports
  • Floor maps for monitoring doors and devices by area (Essential and above)
  • Advanced access control included in Enterprise and Elite: global anti-passback, fire alarm, intrusion alarm, muster, occupancy limit, elevator control and interlock
  • TLS 1.3 encryption on major communication channels

What else you need

  • A Windows PC or server that meets the sizing in the specifications, with MariaDB or Microsoft SQL Server
  • Suprema readers or controllers on your network
  • The BioStar X software, downloaded free from the Suprema download centre (free account required)
  • Optional add-ons such as time and attendance, video, visitor management or the mobile app, each licensed separately

Installation

BioStar X is installed on your server by your installer or IT team. Readers and controllers connect over the network.

Software and licences

A base licence is required to activate and run BioStar X. Capacity upgrades and feature add-ons are applied on top of it. Moving from BioStar 2 is supported through a standard installer, after the BioStar 2 system is updated to its latest version.

Time and attendance is a separate licence at any level. Advanced access control features and most other add-ons need Essential or higher; the mobile app, event log API, remote access and plugins can be added to any level.

Before you buy

Device Manager does not control doors, and Starter cannot be upgraded with capacity packs. Credential support depends on the reader model. Ask us to check your readers and add-ons before ordering.

Requirements and deployment

Size the server for your device count before ordering.

Prerequisites

Maximum connected IP devices
1,000 (more with Multi Communications Server add-ons)
Server operating system
Windows 10, Windows 11, Windows Server 2016, Windows Server 2019, Windows Server 2022
Database
MariaDB 11.4.4, MS SQL Server 2012 SP3, 2014 SP2, 2016 SP1, 2017, 2019 or 2022
Server for 1 to 50 devices
2.3 GHz 6-core CPU, 16 GB RAM, 512 GB SSD
Server for 51 to 100 devices
2.3 GHz 8-core CPU, 32 GB RAM, 512 GB SSD
Server for 101 to 1,000 devices
16-core CPU (2.3 GHz minimum, 4.0 GHz recommended), 64 GB RAM minimum (128 GB recommended), 1 TB SSD

Deployment and activation

Deployment
On your own server (on-premises)

Licensing

Included with your licence

Licence type
Base licence

Modules and capacities are confirmed in your quotation.

Technical specifications

Image log storage
200 GB HDD for 10 million image logs
Credentials
Face, fingerprint, mobile, QR code, RFID card and PIN (varies by reader)
Card technologies
Wiegand formats, MIFARE, DESFire, iCLASS, Seos and FeliCa (varies by reader)
Encryption
TLS 1.3 on major communication channels
Licence
Licensed under Suprema's software licence terms. The package and licence term are confirmed in your quotation.
Product attributes and shipping details
Licence

Device Manager: 0 doors, 200 users, 1 operator, Starter: 5 doors, 100 users, 1 operator, Essential: 32 doors, 1,000 users, 10 operators, Advanced: 128 doors, 50,000 users, 20 operators, Enterprise: 500 doors, 100,000 users, 40 operators, Elite: 2,000 doors, 500,000 users, 100 operators

Works with this product

Replacements and alternatives

Questions about this product

Which level do I need?

Count your doors, users and operator accounts. Starter covers 5 doors and 100 users, Essential 32 doors and 1,000 users, Advanced 128 doors and 50,000 users, Enterprise 500 doors and 100,000 users, and Elite 2,000 doors and 500,000 users. Device Manager manages Suprema devices without controlling doors.

Do I need a server?

Yes. BioStar X runs on your own Windows 10, Windows 11 or Windows Server PC with a MariaDB or Microsoft SQL Server database. A site with up to 50 devices needs a 2.3 GHz 6-core CPU, 16 GB RAM and a 512 GB SSD.

Can I upgrade later?

From Essential upwards, capacity upgrades add 32 doors, 5,000 users or 10 operators each, and feature add-ons can be added at any time. Starter has no capacity upgrades; move to Essential or higher. Device Manager can take user and operator upgrades.

Does it include time and attendance?

No. Time and attendance is a separate licence: Standard for up to 500 users, or Enterprise with no separate user limit.

Can I move from BioStar 2?

Yes. Migration is supported through a standard installer, after the BioStar 2 system is updated to its latest version.

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